UPDATE: Thursday July 19, 2018___
9-1-1 from landlines appears
to be fully operational now. However, if any caller still experiences a problem
they can still call (909) 387-8313.
Not CELL PHONES!
Problems Near INTERSTATE-15 CORRIDOR
Impacting Big Bear Valley
Big Bear Lake, CA ____ The Big Bear Fire Department and Big Bear Sheriff Department alerted the Big
Bear Valley media of Land-line Phones temporarily out of 9-1-1 service, late
An aerial communication line along the I-15 corridor
has been knocked out-of-service affecting landline communications to the 9-1-1
system in the Big Bear Valley. It is not known yet how much of the Big Bear
Communities are being impacted but it is confirmed that certain areas are
If a caller on a landline experiences problems
getting through to 9-1-1, the San Bernardino County Sheriff’s Department is
directing 9-1-1 Callers with Emergency needs to call 909-387-8313.
At that point the caller will be directed to
either fire or law enforcement depending on need.
This situation is not impacting cellular
Crews will be on-scene to repair the line
shortly, but at this time, it is unknown how long the landline service to 9-1-1
will be down.